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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruben Casares

Ruben Casares

December 31, 2024

5  out of  5
rating by Ruben Casares
"Thank you so much Monique Jackson for everything you have done you have been awesome and big help to me and my family for so many years"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sharon Barbee

December 31, 2024

5  out of  5
rating by Sharon Barbee
"I always deal with Monique Jackson. She is on top of my policies, and always answers me promptly. When she is not there however, I feel that no one knows what is going on with my things. I’ve worked with her for years and she had great need her had an issue. I recommend asking for her if you want to get a policy."
We responded:
"We appreciate your review! We are delighted to know you have had a great experience with our State Farm office, specifically Monique. I'm sorry you haven't had the same experience with everyone else, and if there are specific concerns you have I'd be happy to hear about them."
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Marcia Weinberger

December 29, 2024

5  out of  5
rating by Marcia Weinberger
"i've been a client at the Jeff Biddle agency since 1979 and have always had exceptional service. Five stars for the whole crew"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike McClay

December 28, 2024

5  out of  5
rating by Mike McClay
"Monique handles my insurance needs flawlessly!"
We responded:
"Mike, I appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alex Bambridge

December 24, 2024

5  out of  5
rating by Alex Bambridge
"Monique Jackson has been our insurance contact for a number of years. She has consistently provided white glove service. Both by her friendliness and great advice. She plays a large part in our reason for being a continued customer"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Taylor Schulkey

Taylor Schulkey

December 19, 2024

5  out of  5
rating by Taylor Schulkey
"Mackensie was so helpful! She was very polite and helped me figure out which auto option was best for me. I highly recommend talking to her if you need help figuring out which plan works best"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Geoffrey Fearns

December 18, 2024

5  out of  5
rating by Geoffrey Fearns
"Monique and Jeff are both fantastic. Monique is my usual “go to” person for any questions or issues that may arise and she is always very responsive, exceptionally helpful and generally just great to deal with. Been with this Agency for over 20 years and use them for all of my insurance - autos, homes, boats, and umbrella coverage. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Maria Patterson

Maria Patterson

December 17, 2024

5  out of  5
rating by Maria Patterson
"I have been with Statefarm for the last 5 years. Mo (Monique Jackson) is so amazing. She has is so knowledgeable with different types of insurance you may need so I trust her completely. I have made multiple adjustments to my policy whenever life happens and changes need to be made. She helps me get the best price. She is so helpful to find which multi policies work best for me and my family. Any questions I have, she is always there. Thank you for all you do Mo. You are truly appreciated."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Efrain Isais

December 17, 2024

5  out of  5
rating by Efrain Isais
"I've been working with Jeff for many years. 14, I believe. He's helped us with all insurance for kids' colleges, home, and auto. Furthermore, when I started my own small business, he helped me with my workers comp. His staff has always been able to solve any problems with me. A special thanks to Mo, Christine, Kyle, Mackenzie, Rick, and Jeff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ben Zalman

December 10, 2024

5  out of  5
rating by Ben Zalman
"We've been using Jeff Biddle for the better part of a decade now. Jeff and his team was very helpful when we had a fender bender where the other party more or less faked an injury. Rick from Jeff's office really went above and beyond to help us navigate all of this and keep our insurance costs where they were supposed to be. It was a big help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Matt Milla

December 4, 2024

5  out of  5
rating by Matt Milla
"MacKenzie helped me out and she was great! She was cordial, informative, and provided proficient and prompt service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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robert anderle

November 26, 2024

5  out of  5
rating by robert anderle
"MacKensie was so helpful and amazing with auto insurance options. She was very knowledgeable and very personable. I wouldn’t have asked for a better experience. I would recommend her business to anyone I know because she is very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debbie Oneal

November 25, 2024

5  out of  5
rating by Debbie Oneal
"Best car insurance company known to man. Jeff and McKinsey are amazing, helpful, and so friendly. If there were 10 stars I would click them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kaydee Arias

Kaydee Arias

November 25, 2024

5  out of  5
rating by Kaydee Arias
"I have nothing but great things to say about Jeff Biddle! My insurance with a different agency had just gone up an additional $54 and Jeff was able to match my current coverage and reduce my monthly payment. He was quick, efficient, nice, and extremely helpful. I highly recommend him and his team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jocelyn Johanna

November 25, 2024

5  out of  5
rating by Jocelyn Johanna
"Monique provides exceptional customer service! She is always understanding, patient and pleasant to consult with. She provides great peace of mind with her extensive knowledge of all the great coverage state farm has to offer."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Danielle Nicole Hansen

Danielle Nicole Hansen

November 25, 2024

5  out of  5
rating by Danielle Nicole Hansen
"Monique Jackson with Jeff Biddle State Farm Insurance is by far the most competitive and best representative a customer could ask for! I highly recommend Monique to do what is best for the customer as her attention to detail is superior! If you are looking for an Insurance agent to look out for your best interest, look no further than Monique Jackson!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joseph Lopez

November 22, 2024

5  out of  5
rating by Joseph Lopez
"Would absolutely recommend state farm over all the rest just for one reason they treat you like family you are what counts with them your priorities becomes there's priorities thank you staff at my local state farm Jeff and Kyle"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alex Nunez

November 21, 2024

5  out of  5
rating by Alex Nunez
"Jeff Biddle and his team have been amazing in helping my family understand what insurance we had for our home and auto. They went thru all of our policies and determined what we had to much of and what we should increase. They made an effort to try to save us money and caution us in areas that coverage should not be skimped on. Kyle B was especially helpful and very professional throughout our transition from a different company. This office is always easy to get ahold of, honest, gives Information freely, they sound like they actually want to talk to you about insurance and they are always there when you need them. We are grateful we did the switch and went with this team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Craig Yace - DRE 01357321

Craig Yace - DRE 01357321

November 20, 2024

5  out of  5
rating by Craig Yace - DRE 01357321
"When Jeff took over my account I was not sure of how I would be taken care of. I've been well cared for and I'm valuable to the agency. PLUS!! Jeff kept Monique who has always taken care of our family. The whole team has bent over backwards to make sure we've got the right insurance for our family's needs... and they do it with great respect!! ⭐⭐⭐⭐⭐"
We responded:
"Craig, Thanks for taking the time to recognize Monique. I know she works hard on your account and we appreciate your loyalty to us. Happy Holidays!"
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Chris Reeves

November 20, 2024

5  out of  5
rating by Chris Reeves
"Monique and Jeff have taken good care to make sure all my needs have been taken care of, and the follow up was something I didn’t expect. It’s nice to do business with a company of this caliber."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Darrin Pruett

Darrin Pruett

November 20, 2024

5  out of  5
rating by Darrin Pruett
"Monique has been my insurance agent since 1997. I rate her 10 out of 5 stars. I highly recommend Monique with State Farm Biddle Office. Monique is very professional, proficient, courteous, and I have the highest confidence in her."
We responded:
"Darren, Thank you for the 10-star review :). I know Monique appreciates it too. It's hard to believe you have been with us 12 years now. Thanks for your continued support of my agency. "
Profile photo of Kevin Moin

Kevin Moin

November 20, 2024

5  out of  5
rating by Kevin Moin
"Very happy with the service. Mo has always been quite helpful and very responsive. It has been a pleasure working with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Anne Atwood

Anne Atwood

November 20, 2024

5  out of  5
rating by Anne Atwood
"I’ve had State Farm for years , Monique has always been the best !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kathy Pham

July 27, 2024

5  out of  5
rating by Kathy Pham
"I’ve had great service with Jeff Biddle Insurance, initially with Jeff, and follow-up this year with Kyle Bradley. I had a LOT of questions, but Kyle was patient and answered them all. Above all, he was super nice to deal with!"
We responded:
"Kathy, Thank you so much for taking the time to recognize Kyle's servicing of your account. I appreciate your comments on his service, and the fact that he took the time to answer all of your questions. We strive to be the insured of choice and it sounds like Kyle more than met your expectations."
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Taide Pineda

April 12, 2024

5  out of  5
rating by Taide Pineda
"Monic, she is the best. Avery business should have a person such as monic. Precious talent, lucky to be part of your team. All the way outstanding, knowledgeable, and overall patience!"
We responded:
"Taide, Thank you for recognizing and acknowledging Monique. I appreciate that you took the time to share your experience through Google. We work hard to provide great service and I'm happy to hear that Monique delivered for you"