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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Milla

Matt Milla

December 4, 2024

5  out of  5
rating by Matt Milla
"MacKenzie helped me out and she was great! She was cordial, informative, and provided proficient and prompt service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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robert anderle

November 26, 2024

5  out of  5
rating by robert anderle
"MacKensie was so helpful and amazing with auto insurance options. She was very knowledgeable and very personable. I wouldn’t have asked for a better experience. I would recommend her business to anyone I know because she is very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debbie Oneal

November 25, 2024

5  out of  5
rating by Debbie Oneal
"Best car insurance company known to man. Jeff and McKinsey are amazing, helpful, and so friendly. If there were 10 stars I would click them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kaydee Arias

November 25, 2024

5  out of  5
rating by Kaydee Arias
"I have nothing but great things to say about Jeff Biddle! My insurance with a different agency had just gone up an additional $54 and Jeff was able to match my current coverage and reduce my monthly payment. He was quick, efficient, nice, and extremely helpful. I highly recommend him and his team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jocelyn Johanna

November 25, 2024

5  out of  5
rating by Jocelyn Johanna
"Monique provides exceptional customer service! She is always understanding, patient and pleasant to consult with. She provides great peace of mind with her extensive knowledge of all the great coverage state farm has to offer."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danielle Nicole Hansen

November 25, 2024

5  out of  5
rating by Danielle Nicole Hansen
"Monique Jackson with Jeff Biddle State Farm Insurance is by far the most competitive and best representative a customer could ask for! I highly recommend Monique to do what is best for the customer as her attention to detail is superior! If you are looking for an Insurance agent to look out for your best interest, look no further than Monique Jackson!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joseph Lopez

November 22, 2024

5  out of  5
rating by Joseph Lopez
"Would absolutely recommend state farm over all the rest just for one reason they treat you like family you are what counts with them your priorities becomes there's priorities thank you staff at my local state farm Jeff and Kyle"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alex Nunez

November 21, 2024

5  out of  5
rating by Alex Nunez
"Jeff Biddle and his team have been amazing in helping my family understand what insurance we had for our home and auto. They went thru all of our policies and determined what we had to much of and what we should increase. They made an effort to try to save us money and caution us in areas that coverage should not be skimped on. Kyle B was especially helpful and very professional throughout our transition from a different company. This office is always easy to get ahold of, honest, gives Information freely, they sound like they actually want to talk to you about insurance and they are always there when you need them. We are grateful we did the switch and went with this team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Craig Yace - DRE 01357321

November 20, 2024

5  out of  5
rating by Craig Yace - DRE 01357321
"When Jeff took over my account I was not sure of how I would be taken care of. I've been well cared for and I'm valuable to the agency. PLUS!! Jeff kept Monique who has always taken care of our family. The whole team has bent over backwards to make sure we've got the right insurance for our family's needs... and they do it with great respect!! ⭐⭐⭐⭐⭐"
We responded:
"Craig, Thanks for taking the time to recognize Monique. I know she works hard on your account and we appreciate your loyalty to us. Happy Holidays!"
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Chris Reeves

November 20, 2024

5  out of  5
rating by Chris Reeves
"Monique and Jeff have taken good care to make sure all my needs have been taken care of, and the follow up was something I didn’t expect. It’s nice to do business with a company of this caliber."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darrin Pruett

November 20, 2024

5  out of  5
rating by Darrin Pruett
"Monique has been my insurance agent since 1997. I rate her 10 out of 5 stars. I highly recommend Monique with State Farm Biddle Office. Monique is very professional, proficient, courteous, and I have the highest confidence in her."
We responded:
"Darren, Thank you for the 10-star review :). I know Monique appreciates it too. It's hard to believe you have been with us 12 years now. Thanks for your continued support of my agency. "
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Kevin Moin

November 20, 2024

5  out of  5
rating by Kevin Moin
"Very happy with the service. Mo has always been quite helpful and very responsive. It has been a pleasure working with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Anne Atwood

November 20, 2024

5  out of  5
rating by Anne Atwood
"I’ve had State Farm for years , Monique has always been the best !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kathy Pham

July 27, 2024

5  out of  5
rating by Kathy Pham
"I’ve had great service with Jeff Biddle Insurance, initially with Jeff, and follow-up this year with Kyle Bradley. I had a LOT of questions, but Kyle was patient and answered them all. Above all, he was super nice to deal with!"
We responded:
"Kathy, Thank you so much for taking the time to recognize Kyle's servicing of your account. I appreciate your comments on his service, and the fact that he took the time to answer all of your questions. We strive to be the insured of choice and it sounds like Kyle more than met your expectations."
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Taide Pineda

April 12, 2024

5  out of  5
rating by Taide Pineda
"Monic, she is the best. Avery business should have a person such as monic. Precious talent, lucky to be part of your team. All the way outstanding, knowledgeable, and overall patience!"
We responded:
"Taide, Thank you for recognizing and acknowledging Monique. I appreciate that you took the time to share your experience through Google. We work hard to provide great service and I'm happy to hear that Monique delivered for you"
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Michael Moran

April 9, 2024

5  out of  5
rating by Michael Moran
"Very helpful and followed up quickly on my request. Definitely five stars"
We responded:
"Mike, Thanks for acknowledging our service. We try hard to provide quick follow up to all of our customer requests and I'm glad we were able to deliver for you. I appreciate the feedback and your continued business with my agency."
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Kevin Green

January 30, 2024

5  out of  5
rating by Kevin Green
"Mo is always helpful and efficient. I've been with State Farm since 1991. Great service even thru the pandemic"
We responded:
"Kevin, thanks for the feedback and recognition of Monique. She works hard to take great care of our customers and I really appreciate you taking time out of your day to recognize her. We both appreciate it!"
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Soul Rebel

October 26, 2023

5  out of  5
rating by Soul Rebel
"Jeff and everybody at his office are very caring and considerate. I highly recommend doing all of your insurance needs through his branch!"
We responded:
"Kara, Thanks so much for taking the time to recognize Kyle and our office. We all work hard to take care of our customers by providing the best service possible. We appreciate it!"
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Debbie Garrett

September 13, 2023

5  out of  5
rating by Debbie Garrett
"Been with Jeff Biddle’s office for quite awhile now and would refer people there, you can’t go wrong working with them for insurance needs. Jeff cannot go wrong with Monique as a rep for his office she is one of a kind, “THE BEST”!!!"
We responded:
"Hi Debbie, thank you for the recognition of Monique. She works hard to take care of all of your customers the same way she took care of you. I appreciate that you took the time to write this great review. "
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Tiffany Benton

July 6, 2023

5  out of  5
rating by Tiffany Benton
"Leslie is great! she’s such a great help! she helped me with something i had been dealing with going back and forth with my apartments about and i described what i needed and she MANUALLY FILLED IT OUT! she reassured me i’d be taken care of and BOOM same day what she sent me is surely what i needed! THANK YOU LESLIE ❤️❤️"
We responded:
"Hi Tiffany, thanks so much for taking the time to recognize Leslie. We all appreciate it. She strives to be responsive and attentive to all of our customer's needs and I'm so happy she was able to resolve your issue. Thanks again!"
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Joo Yoon

June 5, 2023

5  out of  5
rating by Joo Yoon
"New customer of Jeff and he really took care of me from start to finish. Made things clear and transparent and I felt zero pressure to buy additional coverage - just pure knowledge. Would highly recommend Jeff and team!"
We responded:
"Thanks Joo for letting me take care of your auto insurance and home insurance needs. I appreciate the kind words and I'm looking forward to working with you in the future. "
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Grace Meighan

April 10, 2023

5  out of  5
rating by Grace Meighan
"I would like to thank the ladies at farmers insurance. They are there for me when I needed help when I felt anxiety for proof of insurance, they emailed respond back to me very quickly. I truly appreciate the women that works at State Farm. Thank you so much."
We responded:
"Grace, thanks for taking the time to recognize Leslie's level of service. I appreciate it!"
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Ari Engelberg

March 21, 2023

5  out of  5
rating by Ari Engelberg
"I came over to Jeff from another insurance company in the last few months. Everything has been great. He communicates clearly and gets back to you right away when you have questions, and he takes you through the process of getting insured step by step. I highly recommend him."
We responded:
"Thank you Ari for the feedback. We work hard to be the most responsive company you have every worked with as we know if you reach out to us it's important to you. I appreciate you taking the time to share your experience!"
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romancewithrust romancewithrust

February 2, 2023

5  out of  5
rating by romancewithrust romancewithrust
"Wonderful experience. Our agent Monique J Jackson has been polite and so helpful. She's found us the perfect insurance for our unique needs. Thanks Mo."
We responded:
"Thanks so much for the positive feedback on Mo and our agency. I am happy you are pleased with her service and took the time to compliment her. Thanks! "
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Wade

February 1, 2023

5  out of  5
rating by Wade
"Jeff took over all my insurance needs recently, handling all the details of the transfer from my other carrier and ensuring I was protected correctly. The process was all painless, seamless, and saved me $$$! Highly recommend!"
We responded:
"Wade, I appreciate your feedback and that you took the time to share it. We try hard to deliver on what we promise and I'm glad we were able to save you some money as well. Thanks again!"