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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D W O

April 30, 2025

5  out of  5
rating by D W O
"So nice to call about some insurance related matter and have Monique answer the phone. Always friendly and gets things taken care of for me immediately."
We responded:
"Dennis, thank you for taking the time to provide feedback. We value the relationship we have with you and I'm glad you are happy with the service Monique has provided. We will continue to deliver the best we can! "
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T.K. Klotz

April 27, 2025

5  out of  5
rating by T.K. Klotz
"I have been with State Farm and Jeff Biddle for almost 10 years and have been treated so well. It's easy to reach out for assistance and Monique has been very helpful a couple of times. I feel like a valued client and don't see myself going anywhere else anytime soon."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tony Crowell

April 24, 2025

5  out of  5
rating by Tony Crowell
"I had the pleasure of working with Mackenzie. She is always so helpful, conscientious, and down to earth. I'm so glad she is on the staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Briana Dorn

April 23, 2025

5  out of  5
rating by Briana Dorn
"Extremely helpful, professional and responsive team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Kosmenko

April 22, 2025

5  out of  5
rating by John Kosmenko
"I have worked wit Rick Brown on 2 or 3 insurance questions over the past couple of months. Rick has taken the time to give me complete answers over the phone along with some different alternatives if I feel I need to make changes. After signing off Rick has followed up with comprehensive text messages that provide more details on how other portions of my insurance coverage (home, auto, umbrella) may be impacted based on changes. He leaves the decisions to me but provides enough context to assure the decision to me but assures I am fully informed on my alternates and options"
We responded:
"Thanks, John for the feedback. I'm glad and thankful that you have put your trust in me. Let me know if there is anything else you need from me. "
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Anne Atwood

April 17, 2025

5  out of  5
rating by Anne Atwood
"Rick , you’re the best . Thank you for always getting my certificate of insurance done ."
We responded:
"Thank you for taking the time to share your thoughts on Rick! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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michael coppola

April 14, 2025

5  out of  5
rating by michael coppola
"MacKensie Biddle was so helpful and so patient with me. Thank You MacKensie!!!!!!!!!! Customer at it best!!! Efficient Understanding & Extremely Professional. So glad to give my business to an office rooted in Integrity Honesty and Customer Service at it's Highest Level. Thanks to Jeff Biddle & the Team once again. Bravo Guys."
We responded:
"Thank you for your 5-star review on Mackensie! My State Farm team and I are happy to be your good neighbor!"
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Anna Scoby

March 26, 2025

5  out of  5
rating by Anna Scoby
"Very attentive customer service. Agent Monique is always there to answer any of my questions, solve my issues, and fix my problems. Highly recommend for reliable services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris Kolb

March 21, 2025

5  out of  5
rating by Chris Kolb
"I had a great experience getting insurance with my aget Monique. She was helpful throughout the experience and helped me save money."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Larry Cope

March 18, 2025

5  out of  5
rating by Larry Cope
"Ms Chris Johnstone , was the best!!! Helpful, smart, knowledgeable and very professional. A pleasure to work with. good competitive prices and great coverage.."
We responded:
"Larry, Thank you for the positive feedback regarding my agency and more specifically Christine. She works hard to take care of our customers and your feedback reinforces what she does. Thanks again!"
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Nazia Khushall

March 18, 2025

5  out of  5
rating by Nazia Khushall
"McKenzie and Jeff Bittles, are amazing, gave me all the different Insurance options and helped me pick the right one. Thank you for being super professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Casey Bowen

March 17, 2025

5  out of  5
rating by Casey Bowen
"Insurance is usually a frustrating and stressful process but Kyle with Jeff Biddle’s State Farm Agency really connected with me and made insurance friendly and easy. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts and for acknowledging Kyle's efforts. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Justin Terrazas

March 14, 2025

5  out of  5
rating by Justin Terrazas
"Monique is the best at State Farm. Always readily available and always willing to help with all my needs. If you are are looking for a new insurance request Monique at Jeff Biddle - State Farm Insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jessica Santibanez

March 8, 2025

5  out of  5
rating by Jessica Santibanez
"I been with Jeff Biddle - State Farm insurance for over 10 years and have never had any issues. Monique is always happy to help us with any concerns and questions. She is a lovely person and is always happy to help."
We responded:
"Thank you for your 5-star review! My State Farm team and especially Monique I are happy to be your good neighbor!"
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Susan Sugiura

March 5, 2025

5  out of  5
rating by Susan Sugiura
"Jeff Biddle State Farm offers thorough and fantastic service. I would definitely recommend Christine Johnstone too. They genuinely care."
We responded:
"Susan, Thank you so much for your 5-star review! My State Farm team and especially Christine I are happy that after visiting our office today and working with Christine you took the time to share your experience. Thanks again!"
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Yanira Chavez

February 28, 2025

5  out of  5
rating by Yanira Chavez
"MO HAS BEEN VERY HELPFUL TO ME SINCE THE BEGINNING. SHES POLITE AND PATIENT. SHE EXPLAINS EVERYTHING IN DETAIL AND TAKES HER TIME. THANK YOU MO"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. I'm so happy Christine took great care of you!"
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Lindsay Reilly

February 21, 2025

5  out of  5
rating by Lindsay Reilly
"I had an outstanding experience with the billing department at State Farm! Mackensie went above and beyond to help me reinstate my policy after it had lapsed due to an unexpected job loss. She was incredibly polite, patient, and truly empathetic to my situation. She took the time to explain everything clearly and made the entire process smooth and stress-free. Exceptional customer service like this is hard to come by, and I truly appreciate Mackensie’s kindness and professionalism. Thank you for turning a difficult situation into a positive one!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ariella Smith

February 19, 2025

5  out of  5
rating by Ariella Smith
"I had an amazing experience working with Mackensie Biddle at State Farm! She is incredibly knowledgeable, patient, and truly goes the extra mile to find the best coverage options. She took the time to explain everything clearly, making the whole process easy and stress-free. If you’re looking for an insurance agent who genuinely cares and provides top-notch service, I highly recommend Mackensie!"
We responded:
"Thank you for reviewing our State Farm office and Mackensie's work. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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SHERRY Milne

February 18, 2025

5  out of  5
rating by SHERRY Milne
"Jeff/Kyle were very helpful, personable and quick to respond. Hope to be with them for years to come!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dan Dunkleberg

February 15, 2025

5  out of  5
rating by Dan Dunkleberg
"Who needs Flo when you have MacKensie! She wrote my policy to meet my specific needs with my current budget. Thank you for your hard work! I'm recommending her to all my friends."
We responded:
"Thank you for taking the time to share your thoughts and your very creative comment! We’re glad to know you’re satisfied with the service Mackensie provided at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Patricia Fedderson

February 15, 2025

5  out of  5
rating by Patricia Fedderson
"First time we felt an Insurance Agent took personal interest in our needs for home insurance, car insurance that introduced a new way to pay on a monthly basis with Premier Cash Rewards. We highly recommend Rick Brown with State Farm Insurance. He gives that old traditional customer service that make you feel special and directs you in all you need to do to sign up for this benefit offer. He is easily attainable and always follows through with a call back. Thank you Rick Brown for your professionalism."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Rick at our Orange State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Roshani Atlee

February 11, 2025

5  out of  5
rating by Roshani Atlee
"Kyle Bradley from State Farm has been excellent to work with. Thank you Kyle for making my switch to State farm so much easier."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emmeline Nievera

February 11, 2025

5  out of  5
rating by Emmeline Nievera
"McKenzie has a very excellent customer skills. She is a very valuable asset of the company. I am very happy to have State Farm for my car insurance needs. Thank you so much for your help and I will strongly recommend you to my friends and whoever needs insurance to use your company. Great choice !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ericson rivera

January 20, 2025

5  out of  5
rating by ericson rivera
"I recently had the pleasure of working with Mackenzie at State Farm, and I am beyond impressed with her exceptional service. From start to finish, she was professional, knowledgeable, and incredibly patient. Mackenzie took the time to explain my insurance options in a way that was easy to understand and tailored recommendations to fit my specific needs. What stood out most was her responsiveness—she promptly addressed all my questions and made me feel like a valued customer. She went above and beyond to ensure I felt confident in my decisions. Mackenzie exemplifies what outstanding customer service should be, and I would highly recommend her to anyone seeking a reliable and personable insurance representative."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I am very happy Mackensie delivered great service for you."
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Mel Cohen

January 15, 2025

5  out of  5
rating by Mel Cohen
"Excellent service from Jeff and his entire staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"