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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dena Noble

October 3, 2025

5  out of  5
rating by Dena Noble
"I love the "white glove" type service I get here! Its always nice be able to talk to the same person about all of your insurance needs. Knowledgeable staff and always helpful if I need info. Response time is great of they need to get back to me too. Highly recommend!"
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Derek Hegyi

September 30, 2025

5  out of  5
rating by Derek Hegyi
"We had some questions about our family’s insurance coverage, and Mackenzie went above and beyond to walk us through everything clearly. She was patient, thorough, and made sure we understood all of our options. It gave us a lot of confidence knowing someone was taking the time to really look into our situation. Grateful for the great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rick Eden

September 26, 2025

5  out of  5
rating by Rick Eden
"I had not received the new insurance cards from my recent renewal. Rick Brown was very helpful in getting this straightened out. I continue to be impressed with State Farm's customer service. Thank you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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j A

September 26, 2025

5  out of  5
rating by j A
"Wonderful service. Reasonable pricing. Thank you very much Rick"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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E R

September 17, 2025

5  out of  5
rating by E R
"Thank you Mackenzie for being such an amazing agent. We appreciate you so much for giving us a great deal and being able to make adjustments to our policy when needed. Ask for Mackenzie, she will take great care of you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dan Jaffurs

September 17, 2025

5  out of  5
rating by Dan Jaffurs
"Great customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stuart Price

September 17, 2025

5  out of  5
rating by Stuart Price
"Fabulous, responsive customer service. Highly recommend."
We responded:
"Stuart, Thank you for your 5-star review! We appreciate your feedback and the 15 years of doing business together."
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Julie Biddle

September 4, 2025

5  out of  5
rating by Julie Biddle
"Mackensie has been super helpful and knowledgeable! Highly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nikki Mccourt

August 26, 2025

5  out of  5
rating by Nikki Mccourt
"Monique, you were the best part of my experience with State Farm. Those 5 stars are for you! You are an exceptional agent."
We responded:
"We’re honored by your positive feedback! "
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Chris Baker

August 22, 2025

5  out of  5
rating by Chris Baker
"I’ve had nothing but a great experience with everyone here! Mackenzie Biddle has been my rep recently and she’s gone above and beyond! Her response time has been phenomenal and her knowledge, professionalism and expertise has been amazing."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy that your experience has been so good!"
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Dee Martinez

August 20, 2025

5  out of  5
rating by Dee Martinez
"Mo has been taking care of my little family for the past 10+ years & we love her! Through numerous life changes, most recently, a move, she has always been there to help us. I was so happy she was able to still be our agent after moving, too. She's irreplaceable. Thank you so much, Mo!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ceo avc

August 20, 2025

5  out of  5
rating by ceo avc
"I was with Allstate insurance due 30 years I left to work w Mackenzie as she has excellent customer service! I strongly recommend! Carole Joyce"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Debbie Warwick

August 14, 2025

5  out of  5
rating by Debbie Warwick
"I have been working with Mo for years, and just wanted to say "Thank you for all your help every time through all the changes of vehicles and life insurance along with the home insurance policies that I’ve had throughout the years. Jeff Biddle thank you also for putting together one of the greatest staff around in the industry. Everyone has always been there for me and my family. I look forward to many more years of this long term and personal relationship that has been built. They are the best! I Highly recommend Mo(Monique) and if she’s not available any of the rest of Jeff’s team, the are all simply amazing!”"
We responded:
"Wow Debbie! Your review is exactly why we do what we do. I appreciate the kind words for all of the team, especially Mo."
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Meghan

August 14, 2025

5  out of  5
rating by Meghan
"Monique helped get new auto insurance very quickly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anne Atwood

August 7, 2025

5  out of  5
rating by Anne Atwood
"Thank you to the whole office for always getting my COI is done for my business, Rick , mackenzie ,Mo"
We responded:
"Thank you for taking the time to share your thoughts on Rick! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pat Roe

August 7, 2025

5  out of  5
rating by Pat Roe
"We have been with State Farm for many years. Monique helps us almost all the time!! She is very helpful and we really enjoy working with her :=))"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Caleb Alfred

July 21, 2025

5  out of  5
rating by Caleb Alfred
"Thank you Mo for all your help! And thank you to the great staff Jeff, MacKenzie. They are the best! Highly recommend Jeff’s team!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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solange dionne

July 7, 2025

5  out of  5
rating by solange dionne
"Wonderful service and efficiency. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jesus Murillo

July 1, 2025

5  out of  5
rating by Jesus Murillo
"State Farm has been a great experience overall, but I especially want to highlight Monique. She’s been incredibly helpful, responsive, and genuinely cares about getting things done right. It’s rare to find that kind of service these days. Definitely appreciate the support and peace of mind she’s provided!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sheila Brittson

June 24, 2025

5  out of  5
rating by Sheila Brittson
"I have received excellent customer service from both MacKensie and Jeff Biddle!"
We responded:
"We appreciate your review Sheila! We are delighted to know you had a great experience with Mackensie. We are here to help!"
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Lindsay Reilly

June 23, 2025

5  out of  5
rating by Lindsay Reilly
"After my car was totaled in an accident, I needed to get a new policy set up quickly for my replacement vehicle. MacKensie made the entire process smooth and stress-free. She found me a great rate and was, as always, incredibly polite, professional, and helpful every step of the way. Her customer service is truly top-notch - I always feel taken care of and confident I’m in good hands. Thank you again, MacKensie!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ludolph Bos

May 29, 2025

5  out of  5
rating by Ludolph Bos
"I am so grateful to Monique Jackson with the State Farm Team at Jeff Biddle. You have always been the Insurance Agency I can count on and trust with my Home,Life ,and Car insurance needs. Hands down a 5 STAR Company! Thank You Monique!!"
We responded:
"Hutch, Thank you so much for the feedback. I know I appreciate it and so does Monique. It's hard to believe you will have been with me 13 years in January. Happy Holidays!"
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Jade Potashnik

May 29, 2025

5  out of  5
rating by Jade Potashnik
"Monique has helped our family make wise insurance decisions while helping us cover all areas of concerns. I would recommend requesting her assistance when calling Jeff Biddles’s office. Thank you Monique for taking care of us with all our requests."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kenny Potashnik

May 29, 2025

5  out of  5
rating by Kenny Potashnik
"Having Monique Jackson as my insurance agent with State Farm has been a blessing. Answers all questions asked. Very helpful and knowledgeable. Always helping out. Thank you Monique Jackson for all you do."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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D W O

April 30, 2025

5  out of  5
rating by D W O
"So nice to call about some insurance related matter and have Monique answer the phone. Always friendly and gets things taken care of for me immediately."
We responded:
"Dennis, thank you for taking the time to provide feedback. We value the relationship we have with you and I'm glad you are happy with the service Monique has provided. We will continue to deliver the best we can! "