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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Dunkleberg

Dan Dunkleberg

February 15, 2025

5  out of  5
rating by Dan Dunkleberg
"Who needs Flo when you have MacKensie! She wrote my policy to meet my specific needs with my current budget. Thank you for your hard work! I'm recommending her to all my friends."
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Patricia Fedderson

February 15, 2025

5  out of  5
rating by Patricia Fedderson
"First time we felt an Insurance Agent took personal interest in our needs for home insurance, car insurance that introduced a new way to pay on a monthly basis with Premier Cash Rewards. We highly recommend Rick Brown with State Farm Insurance. He gives that old traditional customer service that make you feel special and directs you in all you need to do to sign up for this benefit offer. He is easily attainable and always follows through with a call back. Thank you Rick Brown for your professionalism."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Rick at our Orange State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Roshani Atlee

February 11, 2025

5  out of  5
rating by Roshani Atlee
"Kyle Bradley from State Farm has been excellent to work with. Thank you Kyle for making my switch to State farm so much easier."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emmeline Nievera

February 11, 2025

5  out of  5
rating by Emmeline Nievera
"McKenzie has a very excellent customer skills. She is a very valuable asset of the company. I am very happy to have State Farm for my car insurance needs. Thank you so much for your help and I will strongly recommend you to my friends and whoever needs insurance to use your company. Great choice !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ericson rivera

January 20, 2025

5  out of  5
rating by ericson rivera
"I recently had the pleasure of working with Mackenzie at State Farm, and I am beyond impressed with her exceptional service. From start to finish, she was professional, knowledgeable, and incredibly patient. Mackenzie took the time to explain my insurance options in a way that was easy to understand and tailored recommendations to fit my specific needs. What stood out most was her responsiveness—she promptly addressed all my questions and made me feel like a valued customer. She went above and beyond to ensure I felt confident in my decisions. Mackenzie exemplifies what outstanding customer service should be, and I would highly recommend her to anyone seeking a reliable and personable insurance representative."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I am very happy Mackensie delivered great service for you."
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Mel Cohen

January 15, 2025

5  out of  5
rating by Mel Cohen
"Excellent service from Jeff and his entire staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Melinda Cohen

January 15, 2025

5  out of  5
rating by Melinda Cohen
"Spoke today with Monique at State Farm. She was incredibly helpful, patient and fully helped me with all the questions I had regarding our policy. Quality customer service, sadly, seems to be a rare thing to find these days, but this was not my experience with State Farm. I felt listened to, assisted and treated like a valued customer. Thank you, Monique, and to Jeff--you have a great team!"
We responded:
"Melinda, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cesar Martinez

January 14, 2025

5  out of  5
rating by Cesar Martinez
"Just wanted to thank Monique Jackson and the Jeff Biddle State Farm office for taking good care of my policies. Always very responsive to my insurance needs and very knowledgeable about all types of insurance. I highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ruben Casares

December 31, 2024

5  out of  5
rating by Ruben Casares
"Thank you so much Monique Jackson for everything you have done you have been awesome and big help to me and my family for so many years"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sharon Barbee

December 31, 2024

5  out of  5
rating by Sharon Barbee
"I always deal with Monique Jackson. She is on top of my policies, and always answers me promptly. When she is not there however, I feel that no one knows what is going on with my things. I’ve worked with her for years and she had great need her had an issue. I recommend asking for her if you want to get a policy."
We responded:
"We appreciate your review! We are delighted to know you have had a great experience with our State Farm office, specifically Monique. I'm sorry you haven't had the same experience with everyone else, and if there are specific concerns you have I'd be happy to hear about them."
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Marcia Weinberger

December 29, 2024

5  out of  5
rating by Marcia Weinberger
"i've been a client at the Jeff Biddle agency since 1979 and have always had exceptional service. Five stars for the whole crew"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike McClay

December 28, 2024

5  out of  5
rating by Mike McClay
"Monique handles my insurance needs flawlessly!"
We responded:
"Mike, I appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alex Bambridge

December 24, 2024

5  out of  5
rating by Alex Bambridge
"Monique Jackson has been our insurance contact for a number of years. She has consistently provided white glove service. Both by her friendliness and great advice. She plays a large part in our reason for being a continued customer"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Taylor Schulkey

December 19, 2024

5  out of  5
rating by Taylor Schulkey
"Mackensie was so helpful! She was very polite and helped me figure out which auto option was best for me. I highly recommend talking to her if you need help figuring out which plan works best"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Geoffrey Fearns

December 18, 2024

5  out of  5
rating by Geoffrey Fearns
"Monique and Jeff are both fantastic. Monique is my usual “go to” person for any questions or issues that may arise and she is always very responsive, exceptionally helpful and generally just great to deal with. Been with this Agency for over 20 years and use them for all of my insurance - autos, homes, boats, and umbrella coverage. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Maria Patterson

Maria Patterson

December 17, 2024

5  out of  5
rating by Maria Patterson
"I have been with Statefarm for the last 5 years. Mo (Monique Jackson) is so amazing. She has is so knowledgeable with different types of insurance you may need so I trust her completely. I have made multiple adjustments to my policy whenever life happens and changes need to be made. She helps me get the best price. She is so helpful to find which multi policies work best for me and my family. Any questions I have, she is always there. Thank you for all you do Mo. You are truly appreciated."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Efrain Isais

December 17, 2024

5  out of  5
rating by Efrain Isais
"I've been working with Jeff for many years. 14, I believe. He's helped us with all insurance for kids' colleges, home, and auto. Furthermore, when I started my own small business, he helped me with my workers comp. His staff has always been able to solve any problems with me. A special thanks to Mo, Christine, Kyle, Mackenzie, Rick, and Jeff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ben Zalman

December 10, 2024

5  out of  5
rating by Ben Zalman
"We've been using Jeff Biddle for the better part of a decade now. Jeff and his team was very helpful when we had a fender bender where the other party more or less faked an injury. Rick from Jeff's office really went above and beyond to help us navigate all of this and keep our insurance costs where they were supposed to be. It was a big help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Matt Milla

December 4, 2024

5  out of  5
rating by Matt Milla
"MacKenzie helped me out and she was great! She was cordial, informative, and provided proficient and prompt service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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robert anderle

November 26, 2024

5  out of  5
rating by robert anderle
"MacKensie was so helpful and amazing with auto insurance options. She was very knowledgeable and very personable. I wouldn’t have asked for a better experience. I would recommend her business to anyone I know because she is very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debbie Oneal

November 25, 2024

5  out of  5
rating by Debbie Oneal
"Best car insurance company known to man. Jeff and McKinsey are amazing, helpful, and so friendly. If there were 10 stars I would click them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kaydee Arias

November 25, 2024

5  out of  5
rating by Kaydee Arias
"I have nothing but great things to say about Jeff Biddle! My insurance with a different agency had just gone up an additional $54 and Jeff was able to match my current coverage and reduce my monthly payment. He was quick, efficient, nice, and extremely helpful. I highly recommend him and his team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jocelyn Johanna

November 25, 2024

5  out of  5
rating by Jocelyn Johanna
"Monique provides exceptional customer service! She is always understanding, patient and pleasant to consult with. She provides great peace of mind with her extensive knowledge of all the great coverage state farm has to offer."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danielle Nicole Hansen

November 25, 2024

5  out of  5
rating by Danielle Nicole Hansen
"Monique Jackson with Jeff Biddle State Farm Insurance is by far the most competitive and best representative a customer could ask for! I highly recommend Monique to do what is best for the customer as her attention to detail is superior! If you are looking for an Insurance agent to look out for your best interest, look no further than Monique Jackson!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joseph Lopez

November 22, 2024

5  out of  5
rating by Joseph Lopez
"Would absolutely recommend state farm over all the rest just for one reason they treat you like family you are what counts with them your priorities becomes there's priorities thank you staff at my local state farm Jeff and Kyle"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"